This Cookie Policy explains how Ostraviel uses cookies and similar technologies to support website functionality, understand how visitors interact with our pages, and improve the shopping experience. It also describes the choices available to visitors regarding the use of these technologies.
The cookies and technologies actually used may depend on the website features enabled at a given time. This policy should be read together with our actual website configuration and consent practices.
Understanding Cookies
Cookies are small text files that a website may store on a visitor’s device when the visitor accesses its pages. They can help a website remember certain information, maintain shopping sessions, recognize preferences, and support functions that make browsing and checkout more convenient.
Similar technologies, such as pixels, tags, local storage, and software development tools, may also be used to store information or understand interactions with website content. The precise technologies in use depend on the website’s technical setup.
Why Cookies May Be Used
Cookies and similar technologies can serve several purposes, depending on how they are configured.
Essential Website Functions
Some technologies are necessary for core website operations. They may support navigation, maintain a shopping cart, preserve checkout progress, help protect transactions, or remember information required to complete a purchase.
Where these technologies are necessary to provide a service requested by the visitor or to operate the website securely, they may be used without optional marketing functionality.
Preferences and Convenience
Certain cookies may remember choices such as language, regional settings, or other browsing preferences. These technologies can help provide a more consistent experience when a visitor returns to the website.
Whether preference cookies are used depends on the features available and the website’s configuration.
Website Performance and Usage Analysis
If analytics technologies are enabled, they may help us understand general patterns of website use, such as which pages visitors view, how visitors navigate between pages, and whether technical problems occur.
This information can help identify areas where the website experience may be improved. Analytics tools should be configured and used in accordance with applicable privacy requirements.
Advertising and Marketing
If advertising or marketing technologies are enabled, cookies or similar tools may be used to measure advertising performance, understand interactions with promotional content, or support relevant advertising.
Such technologies should be used only as permitted by applicable law and the choices visitors are entitled to make. This policy does not imply that any particular advertising platform or tracking tool is necessarily active.
Cookies Set by Third Parties
Some website features may depend on services provided by external providers, such as payment processing, website analytics, embedded content, or advertising services. If those services use cookies or similar technologies, the relevant providers may process information according to their own privacy practices.
The identity of these providers and the information they collect depend on which services are actually integrated into the website. We should identify relevant providers in our privacy disclosures where required by law.
We do not describe a third-party service as being in use unless it has been verified as part of our actual website setup.
Cookie Duration
Cookies may be classified according to how long they remain on a device.
Session cookies generally expire when the browsing session ends. Persistent cookies remain on a device for a specified period or until they are deleted.
The duration of individual cookies depends on their purpose and configuration. Visitors can review available browser settings to manage or remove stored cookies.
Your Cookie Choices
Visitors may have several ways to manage cookies, depending on their location, the website’s consent tools, and their browser settings.
Cookie preferences: If a cookie banner or preference center is provided, visitors can use it to review available choices and manage optional cookies in accordance with the options presented.
Browser controls: Most browsers allow users to block cookies, delete stored cookies, or receive notifications when cookies are being placed. The available controls differ by browser and device.
Essential functionality: Blocking certain cookies may affect website features, including shopping cart functions, saved preferences, or checkout. Some services may not work as intended if necessary technologies are disabled.
Where consent is legally required for optional cookies or similar technologies, those technologies should not be activated before the required consent is obtained. Visitors should also be given an appropriate way to change or withdraw their consent where applicable.
Privacy Rights and Personal Information
Cookies and similar technologies may collect information such as device identifiers, browser details, approximate usage information, and interactions with website pages. Whether this information qualifies as personal information depends on the circumstances and applicable law.
Depending on the visitor’s location and the laws that apply, individuals may have rights to request access to personal information, correct inaccurate information, request deletion, or withdraw consent where processing relies on consent. Some U.S. state privacy laws may also provide rights to opt out of certain targeted advertising, sales, or sharing of personal information, where applicable.
Where the European Union’s General Data Protection Regulation (GDPR) applies, individuals may have additional rights under that regulation, including rights to access, rectification, erasure, restriction, data portability, objection, and withdrawal of consent where applicable. Individuals may also have the right to lodge a complaint with a competent data protection supervisory authority.
The availability and scope of these rights depend on the applicable law and the specific circumstances of the request.
Data Protection and Retention
Information collected through cookies should be retained only for as long as necessary for the relevant purpose or as otherwise permitted or required by law. Actual retention periods depend on the technology, its settings, and the provider involved.
We aim to handle information in a manner consistent with applicable privacy requirements. Visitors should avoid sending sensitive payment credentials or other confidential information through general website forms or ordinary email messages.
Changes to This Cookie Policy
We may revise this policy when website functionality, cookie practices, or applicable legal requirements change. The revised policy will be published on our website with updated information where appropriate.
Visitors are encouraged to review this page periodically to understand how cookies and similar technologies may be used.
Contact Information
For questions about this Cookie Policy or requests concerning privacy and cookie preferences, please contact us using the details below.
Email: customer@ostraviel.com
Phone: +81 24-682-7395
Customer support hours: Monday through Friday, 9:00 AM–6:00 PM Eastern Time (ET)
Mailing address: 15 Aihamada Aigota, Soma City, Fukushima 976-0022, Japan